Re:amaze's iOS application empowers you to enhance customer interactions while away from your desk. Offering real-time notifications and mobile collaboration tools, it ensures you can assist customers from anywhere, contributing to an exceptional customer service experience that is easily accessible.
- Benefiting from the same capabilities as its web counterpart, the Re:amaze mobile app provides a range of powerful functions including multi-channel messaging via email, Twitter, Facebook, and Instagram directly on your mobile device. Noteworthy is the seamless synchronization of conversations from Re:amaze Embeds for instant access to pertinent customer discussions.
Key Features:
- Intuitive design aimed at prioritizing essential incoming conversations for you and your team.
- Facilitate team collaboration through features such as Presence indicators, internal notes, and conversation forwarding.
- Effortlessly navigate through all your brands, email channels, and social media platforms with quick accessibility.
- Manage conversation tags efficiently, including the ability to add or remove them as necessary.
- Control conversations effectively using sticky reply-to options.
- Streamlined options to reassign, move, archive, or set reminders for conversations using simple touch controls.
- Easily apply preset workflows for smoother operations.
- Incorporate knowledge base articles and response templates through an intuitive mobile interface.
- Access all integrations seamlessly within customer conversations.
- Instantly view key customer data attributes, enhancing real-time engagement.
- Effortlessly manage customer profiles, conversation histories, and manually add essential customer data attributes where needed.
- Convenient keyword and phrase search functionality for quick access to information on-the-go.
- Customize personal notification settings to suit your preferences.
Re:amaze offers a user-friendly cloud-based helpdesk solution tailored for websites and applications. Engineered to cater to the specific requirements of dynamic businesses, Re:amaze seamlessly integrates and embeds into your platform for comprehensive support management across various channels like direct messaging, SMS/MMS, email, and social media platforms (Twitter, Facebook, Instagram), live chat, knowledge bases, as well as workflows.
Tổng quan
Reamaze Mobile là một Freeware phần mềm trong danh mục Kinh doanh được phát triển bởi Reamaze.
Phiên bản mới nhất của Reamaze Mobile là 1.3.10, phát hành vào ngày 19/07/2024. Vào lúc đầu, nó đã được thêm vào cơ sở dữ liệu của chúng tôi trên 19/07/2024.
Reamaze Mobile đã chạy trên hệ điều hành sau: iOS.
Người sử dụng của Reamaze Mobile đánh giá xếp hạng 4 trong số 5 sao.
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