Reamaze Mobile 1.3.10

Reamaze – Freeware – iOS
av 7 röster

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Re:amaze's iOS application empowers you to enhance customer interactions while away from your desk. Offering real-time notifications and mobile collaboration tools, it ensures you can assist customers from anywhere, contributing to an exceptional customer service experience that is easily accessible.
<ul>
	<li>Benefiting from the same capabilities as its web counterpart, the Re:amaze mobile app provides a range of powerful functions including multi-channel messaging via email, Twitter, Facebook, and Instagram directly on your mobile device. Noteworthy is the seamless synchronization of conversations from Re:amaze Embeds for instant access to pertinent customer discussions.</li>
</ul>
Key Features:
<ul>
	<li>Intuitive design aimed at prioritizing essential incoming conversations for you and your team.</li>
	<li>Facilitate team collaboration through features such as Presence indicators, internal notes, and conversation forwarding.</li>
	<li>Effortlessly navigate through all your brands, email channels, and social media platforms with quick accessibility.</li>
	<li>Manage conversation tags efficiently, including the ability to add or remove them as necessary.</li>
	<li>Control conversations effectively using sticky reply-to options.</li>
	<li>Streamlined options to reassign, move, archive, or set reminders for conversations using simple touch controls.</li>
	<li>Easily apply preset workflows for smoother operations.</li>
	<li>Incorporate knowledge base articles and response templates through an intuitive mobile interface.</li>
	<li>Access all integrations seamlessly within customer conversations.</li>
	<li>Instantly view key customer data attributes, enhancing real-time engagement.</li>
	<li>Effortlessly manage customer profiles, conversation histories, and manually add essential customer data attributes where needed.</li>
	<li>Convenient keyword and phrase search functionality for quick access to information on-the-go.</li>
	<li>Customize personal notification settings to suit your preferences.</li>
</ul>
Re:amaze offers a user-friendly cloud-based helpdesk solution tailored for websites and applications. Engineered to cater to the specific requirements of dynamic businesses, Re:amaze seamlessly integrates and embeds into your platform for comprehensive support management across various channels like direct messaging, SMS/MMS, email, and social media platforms (Twitter, Facebook, Instagram), live chat, knowledge bases, as well as workflows.

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